Safeguarding Policy

Two Golden Words

At Two Golden Words, your child's safety, wellbeing, and dignity are always my highest priority. I am committed to providing a safe, respectful, and supportive environment for every child and family I work with.

This policy explains how safeguarding is promoted and how concerns are managed.

My Commitment to Safeguarding

I am a registered Speech and Language Therapist with the HCPC and a member of the RCSLT. I follow professional safeguarding guidance and keep my safeguarding knowledge up to date through regular training.

All services are delivered in line with:

  • HCPC Standards of Conduct, Performance and Ethics
  • RCSLT Safeguarding Guidance
  • UK safeguarding legislation and best practice

Creating a Safe Service

I aim to create a service where children and families feel safe, respected, and listened to.

This includes:

  • Providing sessions in secure online environments
  • Maintaining professional boundaries at all times
  • Communicating clearly and respectfully
  • Treating all families without discrimination
  • Using age-appropriate, play-based approaches
  • Ensuring children's voices are heard wherever possible

Working in Partnership with Parents

Safeguarding works best when professionals and parents work together.

I aim to:

  • Keep parents informed about their child's progress
  • Involve parents in decision-making
  • Discuss any concerns openly where appropriate
  • Encourage families to share worries or questions
  • Respect family values and cultural backgrounds

Recognising When a Child May Need Support

Sometimes, a child may need extra protection or support. This may include concerns about:

  • Physical safety
  • Emotional wellbeing
  • Neglect
  • Developmental needs
  • Online safety
  • Family stress or instability

If I become concerned about a child's wellbeing, I will always act in their best interests.

What Happens If There Is a Concern

If a safeguarding concern arises, I will:

  • Record my observations carefully and professionally
  • Seek appropriate advice when needed
  • Discuss concerns with parents where it is safe to do so
  • Follow local safeguarding procedures
  • Make referrals to relevant services if required

In rare cases, I may need to share information without consent if a child is at risk of harm. This is a legal and professional duty.

Confidentiality and Safeguarding

All information is treated as confidential.

However, confidentiality may be broken if:

  • A child is at risk of significant harm
  • There is a legal obligation to share information
  • A safeguarding referral is required

Parents will be informed whenever possible.

Online Safety

As services are delivered online, additional measures are in place to protect families, including:

  • Secure Zoom sessions
  • Password-protected meetings
  • No unauthorised recording
  • Clear guidance on appropriate online behaviour

Parents are encouraged to supervise younger children during sessions.

Safeguarding Lead

The safeguarding lead for Two Golden Words is:

Nina Goldfuss

Speech and Language Therapist

Email: nina@twogoldenwords.com

Raising Concerns or Questions

If you have any concerns about your child's safety, wellbeing, or my practice, you are encouraged to contact me directly.

All concerns will be taken seriously and handled professionally.

This policy is reviewed regularly to ensure it reflects current guidance and best practice.